Why the Louisiana Secretary of State Chose Esper

Before partnering with Esper, the Louisiana Secretary of State’s office faced challenges common to many government agencies: fragmented, manual processes for managing internal policies, inconsistent communication across roles, and difficulty tracking acknowledgment and compliance with policy updates. With a mix of in-office and field staff spread across the state, the organization needed a centralized platform to manage HR and IT policies and improve internal communications.

To meet these needs, the LA SOS office selected Esper to power a digital transformation of its internal policy operations. Through this partnership, the office will be able to:

• Create, collaborate on, and manage policies in a centralized system, ensuring version control and seamless stakeholder input.
• Leverage Esper’s Communications Center and Audience Builder capabilities to push targeted policy updates and instructions to specific employee segments based on role, location, or department.
• Capture policy acknowledgments digitally, building a real-time audit trail and improving accountability across the organization.
• Empower employees with clear, searchable access to the policies that apply to them—wherever they work, from the Capitol to remote field offices.

By modernizing its internal policy management, the Louisiana Secretary of State’s office is demonstrating a strong commitment to operational excellence and employee engagement.

At the Louisiana Secretary of State’s office, we are committed to operational excellence and supporting our staff with the resources they need to perform at their best. By partnering with Esper, we’re taking a significant step toward modernizing how we manage internal policy and communicate across our diverse workforce—ensuring that every employee, whether in the field or in the office, has timely access to the information that matters most.



Catherine Newsome

First Assistant Secretary at Louisiana Secretary of State

A Shared Mission of Efficiency and Engagement

“At Esper, we’re focused on equipping government agencies with tools that simplify internal operations and empower their teams,” said Maleka Momand, Esper CEO. “The Louisiana Secretary of State’s office exemplifies this forward-thinking mindset. Their adoption of Esper not only enhances internal efficiency but also ensures their staff—from Baton Rouge to the field—have access to the policies and guidance they need to succeed in their evolving roles.”

Esper’s partnership with the Louisiana Secretary of State’s office highlights our mission to help government agencies modernize how they manage policy and improve organizational performance. To learn more about Esper’s policy management solutions, visit esper.com.

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