While regulations govern the public, policies govern the government. With Esper, the policy your staff finds is the policy that's actually in force — current, approved, and the same one everyone else is working from.
Collaborative drafting with tracked edits
Several people can work on the same policy without splintering it into copies. Every change is attributed, and the draft everyone opens is the current one.
Approval workflows with multi-stakeholder sign-off
A policy moves through the reviewers your process requires, in the order you define, and each approver signs the exact version in front of them.
Digital acknowledgement and adoption tracking
Staff acknowledge the policy in the system, so adoption is a figure you can report by department with the outstanding names attached.
Policy renewal scheduling and compliance alerts
Each policy carries its own review date and a named owner, so alerts arrive before expiry rather than after an audit finds the gap.
Centralized repository accessible to all staff
One place holds every current policy, organized the way your manual is organized, and open to the people who have to follow it.
AI-powered search across your full policy library
Staff ask in their own words and get the passage that answers them, cited back to the policy and section, from the version in force.
Purpose-built and proven for government agencies
SOC 2 Compliant
Designed around government procurement, security requirements, and the non-negotiables of public-sector data handling.
Compounds Over Time
Every workflow, every decision, every published regulation deepens the intelligence. The platform gets more valuable the longer you run it.
Built for Complexity
Complex hierarchies, mandatory review cycles, multi-stakeholder approvals, public-facing publication — all handled natively.
Frequently Asked Questions
What is “Policy & Procedure Management” as offered by Esper?
Esper's Policy & Procedure Management module is where an agency's internal policies and procedures are drafted, approved, published, and acknowledged. It moves that work out of shared drives and email threads into one repository with a defined workflow, so the version staff find is the version currently in force.
Which organizations or agencies is this solution built for?
Government organizations that have to show their own staff were given the current policy — public safety and law enforcement, health and human services, corrections, transportation, and central administrative offices. It fits any agency where policy is issued centrally and has to be followed by a large number of people.
What are the key capabilities or features?
The core capabilities are:
- Collaborative drafting with tracked edits
- Approval workflows with multi-stakeholder sign-off
- Digital acknowledgement and adoption tracking
- Policy renewal scheduling and compliance alerts
- Centralized repository accessible to all staff
- AI-powered search across your full policy library
How does acknowledgement and adoption tracking work?
When a policy is published, the staff it applies to are asked to acknowledge it. Esper records who acknowledged which version and when, reports what is still outstanding by department, and sends reminders on the schedule you set — so adoption is a number you can report rather than an assumption.
How does version control and sign-off work?
Every draft, tracked edit, and approval stays with the policy in one system, and each signature records the exact version it was given on. Superseded versions are kept and marked, so you can always show who changed what, when, and what people actually signed.
How are renewals and review deadlines handled?
Each policy carries its own review date and a named owner. Esper alerts ahead of expiry, tracks overdue reviews, and makes stalled renewals visible to leadership, so policies come back for review before they lapse rather than turning up in an audit.
