Georgia OCI uses Esper to repeal outdated regulations

The state of Georgia is part of the United States insurance regulatory framework, a highly coordinated state-based, national system to protect policyholders and serve the greater public interest. This is accomplished through the effective regulation of the United States insurance marketplace. A critical component of this work is ensuring regulations are easy to understand, easy to comply with and up-to-date by actively identifying and repealing outdated regulations.

The Georgia Office of Commissioner of Insurance & Safety Fire (OCI) was looking to innovate—they needed a smarter, more modern way to research and analyze critical policy data to identify outdated regulations within their agency. This proved to be a major pain point, as Georgia OCI was limited by cumbersome and manual processes that were slowing down their ability to be as responsive as the department needed to be.

Partnering with Esper to tackle identifying and repealing outdated regulations

Esper and the Georgia OCI launched in February 2021 with the joint goal of digitizing the department’s work of identifying and repealing outdated regulations. Esper is able to bring all necessary policies into a single, cloud-based platform and structure all of this data to flag outdated policies in need of review or repeal. This allows for a streamlined approach, freeing up manual resources to re-focus on other organization-wide initiatives.

“Through our partnership with Esper, we repeal outdated and unnecessary regulations much easier. Esper’s technology helps us position our agency at the forefront of regulatory best practices.”

Gregg Conley

Executive Counsel, Georgia OCI

With Esper’s real-time and collaborative policy drafting, the office was also able to eliminate version control issues and never-ending email chains. This shift has given leadership greater operational insight and the ability to retain institutional knowledge.