2025 Esper CEO Letter

Dear Valued Customers and Partners,

When Esper was founded in 2018, our mission was clear: to simplify the complexities of regulation and policy, empowering governments to deliver better outcomes for the residents they serve. Fast forward to today, and we are proud to share that Esper has been named to the GovTech 100 list for the fourth consecutive year in 2025. This recognition underscores our unwavering dedication to innovation and our role as a trusted partner to state and local governments across the United States.

Policy and regulation are the foundation upon which government and society are built. They ensure fairness, safety, and opportunity while creating the blueprint for a thriving community. Whether it’s enabling citizens to start a business, conserving our natural resources, or protecting public health, effective policies provide the structure that supports innovation across industries. At Esper, we recognize that for these systems to truly work, policies must be understandable, accessible, and responsive. So, over the past seven years, we’ve focused on breaking down decades-old, entrenched barriers to effective policymaking and modernizing how policies are created, communicated, and consumed.

The challenges facing governments and citizens today are broad and complex—from inflation and healthcare affordability to housing shortages and public safety. At the heart of our work is a commitment to aligning our solutions with these evolving needs. Whether it’s helping Montana, Iowa, and Tennessee foster business-friendly environments, protecting children’s welfare in Mississippi and Louisiana, or improving public safety in New York City, Esper is driving progress nationwide. 

Looking ahead, we are continuing to innovate in service of our government partners. We recently launched Smart Search, a revolutionary capability designed to simplify how governments and citizens navigate complex policy content. Unlike broad-market AI tools, Smart Search is purpose-built for the public sector, leveraging advanced AI to deliver precise, actionable answers to any policy question. This innovation transforms how governments manage vast policy libraries, enabling users to locate accurate information quickly. Whether it’s citizens navigating public regulations or field-based staff accessing critical information on the go, anyone can get the answers they need with Smart Search. With features like hyperlinked references, search history, and audit trails, Smart Search empowers governments to operate with greater confidence and deliver better outcomes for their communities.

As we celebrate our latest innovations and recognition, we extend our deepest gratitude to you—our customers and supporters—who make this journey possible. Together, we’re not just improving government efficiency; we’re shaping a foundation for fairness, opportunity, and safety for all. Thank you for partnering with us to build a brighter future, one policy at a time.

Sincerely,

Maleka Momand

CEO, Esper