Louisiana Department of Children and Family Services Partners with Esper to Modernize Regulation and Policy Management

Why LA DCFS Chose Esper

Prior to partnering with Esper, the Louisiana Department of Children and Family Services (DCFS) grappled with outdated, manual processes for rulemaking and policy management, leading to inefficiencies in staff compliance, collaboration, and procedures. The agency recognized the need for a comprehensive, cloud-based solution to centralize and unify policy and rule drafting, automate workflows, and provide an accessible, mobile-friendly Policy Library for all employees.

To address these challenges, DCFS selected Esper to modernize its regulation and policy management functions. With Esper’s unified regulation and policy management solution, the department can now:

• Centralize policy updates and ensure a single source of truth for all regulatory and procedural information.
• Enhance collaboration among staff by providing real-time access to the latest policy drafts and updates.
• Create a digital audit trail for all policymaking activities, promoting accountability and compliance.
• Equip employees with a mobile-friendly, searchable Policy Library, making it easier to find critical information quickly.
• Future-proof itself by housing all rulemaking and policy-related activities in one secure platform, reducing dependency on scattered documents and individual employees​.

DCFS is dedicated to improving the lives of Louisiana’s families. By partnering with Esper, we’re taking an important step in modernizing our operations and ensuring our staff has the tools they need to deliver the best possible services to our community,

Rebecca Harris

Undersecretary

A Shared Vision for Transparency and Accountability

“At Esper, we believe in empowering public agencies to better serve their communities,” shared Maleka Momand, Esper CEO. “Louisiana DCFS’s leadership and commitment to innovation reflect our shared mission of creating transparency, accountability, and operational excellence. We’re proud to support their important work.”

Esper’s partnership with DCFS underscores our dedication to helping government agencies improve efficiency and deliver impactful services. To learn more about Esper’s policy and regulatory management solutions, visit esper.com.